Shipping Policy
- Processing Time: Orders are processed and shipped within 1-2 business days of receiving the order, excluding weekends and holidays.
- Shipping Rates and Methods: We offer standard shipping via reputable carriers such as FedEx, UPS, and USPS. Shipping rates are calculated at checkout based on the weight and destination of the order.
- Delivery Time: Estimated delivery times vary based on the shipping method selected:
Standard Shipping: 3-7 business days
Expedited Shipping: 2-3 business days
COD Shipping : 7 to 8 Business Days
Please note that delivery times may be longer during peak seasons or due to unforeseen circumstances such as weather delays or carrier issues.
- International Shipping: Currently, we only ship within [Your Country]. We do not offer international shipping at this time.
- Order Tracking: Once your order has been shipped, you will receive a confirmation email with a tracking number to monitor the status of your shipment.
- Shipping Address Accuracy: Please ensure that your shipping address is accurate and complete to avoid delays or misdeliveries. We are not responsible for orders shipped to incorrect addresses provided by the customer.
- Shipping Restrictions: We reserve the right to refuse orders or adjust shipping methods for any reason, including but not limited to shipping to remote areas or locations deemed unsafe for delivery.
- Shipping Charges: Shipping charges are non-refundable unless the order is cancelled before processing.
- Contact Us: If you have any questions about our shipping policy or need assistance with your order, please contact our customer service team at If you have any questions or need assistance with a return, please contact our customer service team at info@thebagvibes.com or call us at +91-8160596807.
Return and Refund Policy
At TheBagVibes.com, we take pride in offering high-quality products to our customers. However, we understand that sometimes items may not meet your expectations. Our return and exchange policy is as follows:
Accepted Exchanges
We only accept exchanges for items that have a manufacturing defect. If you receive an item with a manufacturing defect, you can exchange it for the same item.
Conditions for Accepted Exchanges
To exchange an item due to a manufacturing defect, you must:
- Contact our customer service team within 5 days of receiving the item.
- Provide an unedited video recording of you unboxing the product. This video must clearly show the manufacturing defect.
- Once we receive and review the unboxing video, we will determine if the exchange is eligible.
No Returns Accepted
We do not accept returns or provide refunds. Only exchanges are available for eligible items.
Exchange Process
If your exchange is approved, we will send you a replacement item at no additional cost. The original shipping charges are non-refundable.
Exchanges will be processed within 7-10 business days after we receive and approve the unboxing video.
Contact Us
If you have any questions or need assistance with a return, please contact our customer service team at info@thebagvibes.com or call us at +91-8160596807.
